We want all our customers at Daily Deals UAE to be happy, so kindly read our refund policy to avoid any kind of confusion:
1) We can’t offer any kind of refund, store credit or replacement for any used or redeemed offer.
2) For unused vouchers we can provide you with a store credit if informed before the voucher expiry date in a written email (P.S. the email should be acknowledged by Daily Deals UAE as well).
3) Expired vouchers can’t be refunded or replaced.
4) Refunds or Store Credits can’t be processed in case of non availability of bookings on consumer’s preferred dates and otherwise available before the voucher expiry date.
5) Courier charges are not refundable.
6) Refund will be considered if the merchant is at fault or unable to provide the service offered on Daily Deals UAE.
7) For all other cases Daily Deals UAE holds the rights to not issue any kind of refund or store credit.
Daily Deals UAE accepts the following modes of payment:
1) Credit or Debit Card (Visa, JCB & Master Card). There could be some exchange rate charges on non UAE cards, depending on your bank. Few debit cards are not accepted.
2) COD (Cash on Delivery of vouchers by our courier company to your door step). AED.15.00 delivery charges are applied for shipments below 5kgs all over UAE. The delivery takes up to 3 working days.
3) You can also collect the vouchers from our office by paying us cash during our working hours. Kindly inform us at least a day before your visit. We work from Sunday – Thursday from 9am – 5pm.
4) You can even deposit cash into our Bank account for the voucher amount. Email us the deposit slip at firstname.lastname@example.org and we will email you the vouchers after confirming with our bank.
Your payment receipt is your voucher which can be downloaded from your Daily Deals UAE’ account profile by clicking on “My Voucher” section. Please note that we don’t send vouchers to your email and you can download all your valid coupons from your DDealsUAE account profile. If you face any issues, please Email us at email@example.com or call us at 04-123456 (Sun – Thur, 9am – 5pm).